We are pleased about your visit to our website and your interest in our company and our products. We respect the privacy of all those who visit this website. Chiesi Pharmaceuticals GmbH is aware of the sensitivity of information and personal data in the area of pharmaceuticals and health.
If you are one of our customers or service providers, we save and use your personal data, such as name, company and address as well as invoicing and payment data, at our site and with our contractors for the purposes of order management. We are obliged to appropriately monitor our contractors to ensure that we remain compliant with data privacy legislation.
We only collect, process, or use your personal data for the purposes of processing your queries and orders. Personal data includes, for example, your contact details such as name, address, telephone number, or email address. The data is deleted after being processed.
This data is only transferred to third parties in order to process your request, such as sending information material to you, booking transfers and accommodation, as well as participation and registration fees or in order to fulfil legal requirements, if needed. We are obliged to appropriately monitor our contractors to ensure that we remain compliant with data privacy legislation.
If you contact us by email or send us information using a contact form, we point out that we cannot guarantee that the information sent remains confidential because emails are not encrypted.
We delete data when we no longer need it for the purpose specified. In doing so, we must take into consideration data retention obligations such as any legal data retention requirements.
We are obliged to ensure your data is protected using technical and organizational measures.
Persons under the age of 18 years should not send any personal data to us without the permission of their parents or guardians. We do not knowingly collect personal data from children.
With regard to your personal data and our processing of it you have certain rights, which are of course an important concern for us and are respected in all our processes. You have the right to review, correct, limit, update, delete and supress your data. Furthermore, you are entitled to request a copy of all data gather on you by Chiesi Pharmaceuticals GmbH as well as information about the purpose of our gathering of your data. For questions about the collection, processing, or use of your personal data as well as requests concerning your data protection rights (specifically the disclosure, correction, authorization, blocking, updating or deleting of your data) please contact our legal and compliance department:
Further contact information can be found in the imprint of the website.For the protection of your data it may be necessary to confirm your identity before executing your demands. In case of a suspected violation of data protection regulation you can submit a formal complaint to the local authority on the issue. For Austria you can find more information on the homepage of the Österreichische Datenschutzbehörde / Austrian Data Protection Authority www.dsb.gv.at .
Your personal data may under certain circumstances be shared:
- within the company and with its subsidiaries with regard to the admissible use cases.
- with processors(i.e. marketing) and third parties which are necessary for the performance of your expected service. These entities have been obliged to conform to current data protection standards.
Please note that some of your personal data collected by Chiesi during the reports of adverse reactions or quality complaints, will be reported to authorities (AGES - Agentur für Gesundheit und Ernährungssicherheit GmbH, EMA - European Medicines Agency). These reports are required by pharmaceutical law – Arzneimittelgesetz (AMG). Additional personal data will not be recorded..
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